Returns
EXTENDED HOLIDAY RETURNS
Orders placed between Nov 1 - Dec 31 may be returned until January 31, 2025.RETURNS
US RETURN POLICY
Returns are accepted within 14 days of receipt if in original condition. Shipping charges not refunded. A $9 restocking fee applies (excludes exchanges/store credit). Final sale, custom-made, undergarments, and sale merchandise are non-returnable.
INTERNATIONAL RETURNS
Returns are accepted within 14 days of receipt if in original condition. Shipping charges not refunded. A $9 restocking fee applies (excludes exchanges/store credit). Final sale, custom-made, undergarments, and sale merchandise are non-returnable.
The customer covers shipping and duties/taxes. Duties/taxes deducted from refund if applicable.
DAMAGED/INCORRECT ITEMS
Report within 5 days of receipt. Keep original packaging. Replacement sent upon receipt and inspection of returned merchandise.
EXCHANGES
Contact us for availability. Exchanges accepted under standard return conditions. Exchange shipping at our expense (excludes international orders).
HOW TO RETURN MERCHANDISE
Visit Surf Gypsy Returns Portal. Use UPS or insured parcel post for returns. No COD accepted. Pack items securely. Refunds are processed within 2-3 business days of receipt.
Questions? Email cs@surfgypsyclothing.com.
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